There are times when we may not even need to visit you. For computer software driven instruments, our software engineers can remotely access your computer (this requires a modem) and possibly repair and maintain your system without a callout. This saves you time and reduces cost.

Our technical helpdesk can also provide assistance with frequently asked questions and routine maintenance. We are currently developing a Knowledge Base system and forum to enable you to get answers to these frequently asked questions immediately from this site.